For physical persons:

1. Click on the “Physical person customer login” field in acra.am website
2. Register
3. Fill in the required information and confirm the Terms and Conditions agreement
4. Activate your profile by the link you’ve got to your e-mail
5. Take a picture or a scan of your passport’s 2^nd and 3^rd pages and the social card (or ID card on both sides) and send it to our Customer Service Center phone number via “Viber” application (+374 95 522 467)
6. Once the actions above are completed, we will identify your user account by a video call through “Viber” application and recording
7. After authentication, you can view your credit history through your user account․

For corporate customers (Data subject)

1. Click on the “For population/ Commercial credit report” field in acra.am website
2. Download the credit report application form
3. Fill in all the fields in the application, sign it and put a stamp (if available)
4. Send the documents mentioned below to help@acra.am email address:

• • A scanned version of the completed application
  • A scanned version of the certificate of registration of the state register with all tabs, or an extract from the unified state register
  • A scanned version of the passport or ID card of the head of the data subject’s executive body
  • In case of acting on behalf of data subject’s executive body: a scanned version of the power of attorney issued by the head of the data subject’s executive body and the scanned versions of the authorized person’s and executive’s passports

5. Provide a mobile phone number with Viber app capability
6. Once the actions above are completed, we will do the identification by a video call through “Viber” application and recording, so you can get your credit report on your email address.