Legislative acts

• RA GOVERNMENT DECREE ON DEFINING THE PUBLIC DATABASES LIST, THE DATA TYPES FROM THESE DATABASES PROVIDED TO THE CREDIT BUREAUS OPERATING IN THE REPUBLIC OF ARMENIA, THE ISSUE OF COST RECOVERY, THE DATA PROVISION PROCEDURE, CONDITIONS AND THE BODIES RESPONSIBLE FOR THE PROVISION (N 979-N) 

Departmental acts

• REGULATION 9/01 ON APPROVAL OF REGULATION 9/01 ON LICENSING OF CREDIT BUREAUS, CRITERIA ON PREMISES, SAFETY, TECHNICAL AND SOFTWARE ADEQUACY FOR CREDIT BUREAUS (CB board resolution 93-N, 21/04/2009)
• REGULATION 9/02 ON TERMS AND CONDITIONS FOR TRANSFER OR SUBMISSION OF DATA BASE TO ANOTHER CREDIT BUREAU OR THE CENTRAL BANK OF THE REPUBLIC OF ARMENIA BY THE CREDIT BUREAU (CB board resolution 188-N, 30/06/2009
• REGULATION 9/03 ON THE FORMS, PROCEDURE, CONDITIONS AND TERMS OF SUBMITTING REPORTS PUBLISHED BY THE CREDIT BUREAUS TO THE CENTRAL BANK BY THE CREDIT BUREAUS (CB board resolution 295-N, 06/10/2009)
• ON APPROVAL OF REGULATION 8/04 ”MINIMUM CONDITIONS AND PRINCIPLES FOR INTERNAL RULES, REGULATING THE PROCEDURE OF EXAMINATION OF COMPLAINTS/CLAIMS OF CUSTOMERS” (CB board resolution 225-N, 28/07/2009)
• THE PROCEDURE ON ESTABLISHING MINIMUM REQUIREMENTS OF INFORMATION SECURITY (CB board resolution 173-N, 09/07/2013)
• PROCEDURE ON CREATION OF CREDIT INFORMATION SYSTEM: CREDIT REGISTRY AND PARTICIPATION OF BANKS, CREDIT ORGANIZATIONS AND BRANCHES OF FOREIGN BANKS OPERATING IN THE TERRITORY OF THE REPUBLIC OF ARMENIA IN CREDIT REGISTRY (CB board resolution 142-N, 29/03/2005)
• ON ESTABLISHING A MINIMUM LIST OF CREDIT INFORMATION PROVIDED TO CREDIT BUREAUS OPERATING IN THE TERRITORY OF THE REPUBLIC OF ARMENIA (CB board resolution 231-N, 01/10/2013)

Internal legal acts 

• ”SELF INQUIRY PROCEDURE” 
• ”FREE CREDIT REPORTS PROVISION PROCEDURE” 
• ”REGISTRATION PROCEDURE FOR ONLINE SELF INQUIRIES” 
• ”SMS REPORT SERVICE MAINTENANCE REGULATION” (Note: File is available in Armenian only and may be found in Armenian version of database) .
• ”DISPUTE SETTLEMENT PROCEDURE” 
• ”TARIFFS AND BASIC SERVICES PROVIDED BY THE COMPANY” 

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