For physical persons:

• Click the Register button.
• Enter your email address and confirm acceptance of the Terms and Conditions.
• Enter the one-time code sent to your email to proceed to the document scanning and then the face identification stages.
• After completing the registration process, you will receive an email notification regarding the approval or rejection of your identification.
• If approved, follow the link in the notification to set your password, after which you can log in to “MY ACRA” personal account and obtain your credit report.
• If rejected, you may try to register again or contact our support team for assistance.

For corporate customers (Data subject)

1. Click on the “For population/ Commercial credit report” field in acra.am website
2. Download the credit report application form
3. Fill in all the fields in the application, sign it and put a stamp (if available)
4. Send the documents mentioned below to help@acra.am email address:

• • A scanned version of the completed application
  • A scanned version of the certificate of registration of the state register with all tabs, or an extract from the unified state register
  • A scanned version of the passport or ID card of the head of the data subject’s executive body
  • In case of acting on behalf of data subject’s executive body: a scanned version of the power of attorney issued by the head of the data subject’s executive body and the scanned versions of the authorized person’s and executive’s passports

5. Provide a mobile phone number with Viber app capability
6. Once the actions above are completed, we will do the identification by a video call through “Viber” application and recording, so you can get your credit report on your email address.